Batpro Privacy Policy

This Privacy Policy explains how Batpro collects, uses, stores and protects personal data for users in PK. It applies to our casino, slots, sports betting, mobile app and website. We are committed to data protection, secure payments and compliance with applicable licensing requirements.

What Data We Collect
– Account information: name, email, date of birth, address
– Verification data: ID documents, KYC, age verification
– Financial data: payment methods, transaction history
– Usage data: device, IP, session logs, game activity (casino, slots, sports betting)
– Communication records: support interactions, marketing consents

We process data for:
– Contract performance (account management, wagers, payouts)
– Legal compliance (license obligations, anti-money laundering)
– Legitimate interests (fraud prevention, secure payments, improving services)
– Consent for marketing communications and promotions (bonus offers)

Batpro uses data to verify identity, process deposits/withdrawals, enforce wagering rules, assess bonuses and deliver support. We may share data with:
– Payment processors for secure payments
– Verification and KYC providers
– Regulatory authorities per license and legal requirements
– Auditors for fair play and RNG certification

Data Security
We implement technical and organizational measures to protect data:
– Encryption in transit and at rest
– Access controls and multi-factor authentication for staff
– Regular security audits and monitoring
– Secure backups and incident response plans

Batpro uses cookies and analytics to improve site performance, personalisation and fraud detection. You can manage cookie preferences via settings or your browser; some features may require cookies to function.

Retention and Deletion
We retain personal data as required by law, license rules and legitimate business needs. You can request deletion or data portability subject to legal and regulatory retention obligations.

You have rights to:
– Access and correct your data
– Request restriction or deletion (where allowed)
– Object to processing and withdraw consent for marketing
– Request data portability
To exercise rights, contact [email protected]. We may require verification before processing requests.

Children and Minors
Batpro does not permit accounts for underage individuals. If data of a minor is collected inadvertently, we will take steps to delete it and close the account following verification.

Data may be processed or stored in jurisdictions linked to our license or service providers. We ensure appropriate safeguards are in place, including contractual protections and security measures.

Breach Notification
In case of a data breach affecting personal data, Batpro will follow legal obligations to notify affected users and relevant authorities and take remedial actions.

For privacy questions or complaints:
– Email: [email protected]
– Data protection officer contact details available on request
You may also lodge complaints with a supervisory authority per applicable law.

We may update this Privacy Policy; changes will be posted with an effective date. Continued use of Batpro services implies acceptance of any updates.

Batpro is committed to protecting your privacy, securing data and ensuring lawful handling of information across casino, slots and sports betting services. For questions about data protection, contact [email protected] — Batpro.